Privacy Policy

Effective Date: September 2024

At One Click, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our platform. By using One Click, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information when you register, use, or interact with our platform:

1.1 Seller Information

Personal Details: Name, email address, phone number, and business details.
Financial Information: Bank account details for payouts.

1.2 Buyer Information

Personal Details: Name, email address, shipping address, and phone number.
Payment Details: Processed securely via PayFast (we do not store your payment details).

1.3 Usage Data

IP addresses, browser type, device information, and platform activity for analytics and improving user experience.

2. How We Use Your Information

We use the collected information to:

Register sellers and provide personalized dashboards.
Facilitate secure transactions through PayFast.
Communicate with users regarding orders, disputes, and platform updates.
Improve our platform’s functionality and ensure compliance with legal and regulatory requirements.

3. Secure Payment Processing

All payments on One Click are securely processed through PayFast, a trusted third-party payment gateway.
We do not store your payment details. PayFast handles the encryption and secure transmission of your payment data.

4. Data Security

We implement strict measures to protect your personal and financial data:

Data is encrypted during transmission using SSL (Secure Socket Layer) technology.
User accounts are protected by secure login credentials.
We conduct regular security audits to safeguard our platform from unauthorized access.

5. Sharing of Information

We do not sell, rent, or share your information with third parties, except in the following circumstances:

With PayFast for secure payment processing.
With couriers for delivery purposes (buyer’s name and address only).
When required by law or to protect the rights and safety of our users and platform.

6. User Rights

You have the right to:

Access and update your personal information via your dashboard.
Request the deletion of your account and associated data (subject to legal and transactional record-keeping requirements).
Opt-out of marketing communications at any time.

7. Cookies and Tracking

We use cookies to improve your experience on our website:

Cookies help us understand user preferences and improve platform performance.
You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.

9. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: admin@oneclick.co.za

By using One Click, you acknowledge and accept this Privacy Policy. Your privacy and security are our priorities, and we are committed to providing you with a safe and secure platform.