Frequently Asked Questions
What is One-Click?
One-Click is a South African e-commerce platform offering a wide range of products including electronics, home appliances, and more. Our goal is to provide a fast, secure, and seamless online shopping experience.
How do I place an order?
Placing an order is easy:
Browse our product range and select the item you want.
Click Add to Cart.
Proceed to Checkout.
Enter your shipping and payment details.
Confirm your order.
You will receive an order confirmation via email once your purchase is complete.
What payment methods do you accept?
We accept:
Credit and debit cards
Instant EFT
Secure online payment options (available at checkout)
All payments are processed through secure, encrypted gateways.
Do you deliver nationwide?
Yes, we deliver across South Africa.
Delivery fees and lead times depend on your location and the items ordered. Full delivery details are provided during checkout.
Can I track my order?
Absolutely. Once your order has been dispatched, you’ll receive a tracking number via email.
You can use this to follow your parcel’s journey in real time.
What is your return policy?
We accept returns in accordance with our return policy.
Products must be unused, in original packaging, and returned within the specified timeframe.
Please visit our Returns Page or contact support for detailed info.
Do your products come with warranties?
Yes, most of our products include manufacturer warranties.
Warranty terms and duration will be listed on the product page or can be confirmed by our support team.
Can I buy in bulk or request a quote?
Yes. For bulk orders or B2B inquiries, please contact us directly at admin@one-click.co.za.
We’ll be happy to assist with custom quotes and pricing.
How can I contact customer support?
You can reach us via:
Email: admin@one-click.co.za
We aim to respond to all queries within 24 business hours.
Do you offer promotions or a newsletter?
Yes, we regularly run special offers and promotions.
Subscribe to our newsletter to stay updated on exclusive deals, product launches, and more.